Privacy Policy

Bright Bridge Agency Inc.
Effective Date: 2025-07-04
Last Updated: 2025-07-04

1. INTRODUCTION

Bright Bridge Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our digital marketing services.

We specialize in paid media, organic media, SEO, audits, and marketing strategies for businesses across Canada and the United States.

2. INFORMATION WE COLLECT

Personal Information

We collect personal information only when you voluntarily provide it to us. This may include:

  • Business Name

  • First and Last Name

  • Phone Number

  • Email Address

We only collect this information when you choose to provide it through our contact forms, service inquiries, or other communications with us.

Automatically Collected Information

When you visit our website, we may automatically collect certain information through cookies and tracking technologies, including:

  • IP address

  • Browser type and version

  • Pages visited and time spent on our site

  • Referring website

  • Device information

3. HOW WE USE YOUR INFORMATION

We use the personal information you provide to us for the following purposes:

  • Communication: To contact you regarding your inquiries about our services

  • Newsletter: To add you to our newsletter list (with your consent)

  • Client Management: To manage our business relationship and provide our digital marketing services

  • Customer Support: To respond to your questions and provide assistance

Third-Party Platforms

The information you provide will be entered into HubSpot, our customer relationship management platform, to help us manage client relationships and communications effectively.

4. DATA SHARING PRACTICES

Website Analytics and Advertising Platforms

Our website is connected to the following platforms for analytics and tracking purposes:

  • Google Analytics - for website traffic analysis

  • Google Ads - for advertising measurement

  • Meta Ads - for advertising measurement

Important: We do not share client data with these platforms. These connections are solely for our website analytics and our own business purposes.

Client Data Protection

When providing marketing services to our clients, we maintain strict confidentiality. Client data used in our marketing campaigns is handled according to separate service agreements and is not shared with third parties except as necessary to deliver our services.

5. COOKIES AND TRACKING

We use Google Tag Manager and related tracking technologies to:

  • Monitor website visits and user behavior

  • Improve our website performance

  • Measure the effectiveness of our marketing efforts

You can control cookies through your browser settings, though disabling cookies may affect your experience on our website.

6. DATA SECURITY

We implement appropriate security measures to protect your personal information, including:

  • SSL Certificate on our website to encrypt data transmission

  • Secure storage practices for client information

  • Limited access to personal information on a need-to-know basis

While we strive to protect your personal information, no method of transmission over the internet is 100% secure.

7. YOUR RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you

  • Correction: Request correction of inaccurate or incomplete information

  • Deletion: Request deletion of your personal information

  • Opt-out: Unsubscribe from our newsletter or marketing communications

  • Portability: Request transfer of your data to another service provider

8. COMPLIANCE WITH PRIVACY LAWS

This Privacy Policy is designed to comply with applicable privacy laws in both Canada and the United States, including:

  • Canada: Personal Information Protection and Electronic Documents Act (PIPEDA)

  • United States: Various state privacy laws including CCPA (California) and other applicable regulations

9. NEWSLETTER AND MARKETING COMMUNICATIONS

If you subscribe to our newsletter, you can unsubscribe at any time by:

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

12. CONTACT INFORMATION

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: contact@brightbridge.com

Business Name: Bright Bridge Agency Inc.

We will respond to your inquiry within a reasonable timeframe as required by applicable law.

13. CONSENT

By using our website or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

This Privacy Policy is effective as of the date listed above and applies to all information collected by Bright Bridge Agency.